About Pre-Order Application, How to Use, and Reservation Status
- I can not apply for "flight duty-free pre-order service."
- I would like to change my order (make additional order etc.) through the In-flight Duty Free Pre-order Service, but am unable to do so. Why is this?
- I don't know how to place an order through the "In-flight Duty Free Pre-order Service."
- I completed an application for an In-flight Duty Free Pre-order. Please let me know whether the product has been reserved or not.
About Listed Items and Stock Availability
- When is the product lineup renewed for the In-flight Duty Free Pre-order Service?
- Is it possible to purchase items on board that are displayed as sold out on the In-flight Duty Free Pre-order Service screen?
- When will the items that are displayed as sold out on the In-flight Duty Free Pre-order Service screen be available again?
- I cannot find the product on the In-flight Duty Free Pre-order Service screen.